Jobs Openings For Customer Service Executive In Leading courier Company At Chennai | Latest Recruitments For Customer Service Executive In Leading courier Company
Jobs Openings For Customer Service Executive In Leading courier Company At Chennai | Latest Recruitments For Customer Service Executive In Leading courier Company
ABOUT COMPANY:
Leading courier Company
JOB DESCRIPTION:
Handle incoming calls from clients and solve their issues(Customer service)
Experience: 0 - 3 Years
Location: Chennai
Compensation: Rupees 1,25,000 - 2,00,000
Education: UG - Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: Courier/ Transportation/Freight
Role: Associate/Sr. Associate -(Non Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
ELIGIBILITY CRITERIA:
Good communication skills
CONTACT INFORMATION:
Company Name: Leading courier Company
Email Address: ideal123@airtelmail.in
June 21st, 2010 - 14:29
CURRICULAM VITAE
Srilekha.J
5/3A, Mangaiyar Karasi Street,
East Tambaram,
Chennai. 600059
Phone 9176245200 / 9500061453
E-mail: purasrib@yahoo.com
Objective:
To use my vast experience in the field of customer service, operations and branch activities in the field of cargo and courier with 11 years experience with Gati Ltd one the pioneers of cargo industry in India.
Key Skills:
Man management, customer retention, branch management, and good experience in computer operations. Quick learner able to absorb new systems and procedures and dedication towards the assigned tasks.
EXPERIENCE SUMMARY:
Customer Service Associate GATI LTD., (1996 to 2001)
GATI is a Pioneer & excellence service provider in Supply Chain Management Globally
My responsibility is to promote GATI’s services in an assigned territory taking care of
Existing customer base. Customer queries, Credit Control and New customers development Experience in handling corporate clients like major Account.
Shift In charge Operations Gati Ltd., 2001 to 2005
Handling Both Booking and Delivery Activities of the Express Delivery Centre catering to 65 % of the Area of Chennai territory. With a service level of 80-90%
Depot In charge (Thiruvottiyur –Chennai) Gati Ltd., 2005-2006
Assigning the Daily activities to Sales team Handling the business partners and Retention
Customers Relation & Business Development Handling MNC Customers, New business development, Decision making in sales & Handling sales executives. Trouble Shooting, Track & Trace independent branch handling and monitoring sales executives to allocate the area to them and Customer Service Support & Co-coordinating with the Operation Staffs for effective Service.
Branch In charge Operations Palllavaram Gati Ltd., 2006 to 2008,
Worked as Shift In charge at Gati-Pallavaram Branch – (Delivery Cell). Allocating the Route wise deliveries and updating, Handling 20 Gati- associates under my control.
Excellent Knowledge in Customer Service & Routing Plan for Logistics Intra city
And National Route.
Worked as a Data Analisation at M/s.Serendio Software Innovatiions from January 2009 to September 2009,
Presently working as a Branch Incharge @ M/s.Delexindia Ltd. Maraimalainagar Branch since October 2009, taking care booking and delivery activities of M/s.Kingfisher Xpress Cargo.
PERSONAL DETAILS
Date of Birth : 20th May 1973
H.Band Name : Sairam.R
Mother Tongue : Telugu
Language Proficiency : English, Hindi, Tamil & Telugu.
Address for communication : Srilekha.J
5/3A,MangaiyarKarasiStreet,
East Tambaram,
Chennai. 600 59
Phone : 044-22394362
Marital Status : Married
Religion : Hindu
Educational Qualification : B.B.A,
Institution : B.B.A. Anna Malai University (1991-1994)
Technical Qualification : Diploma in Co-Operative (1994-1995)
Institution :Kanchipuram Technical Institute.
Srilekha
Place: CHENNAI Signature