Jobs Openings For Process Manager In Replicon Software (India) Pvt Ltd at Bangalore | Latest Recruitments For Process Manager In Replicon Software (India) Pvt Ltd | www.replicon.com
Jobs Openings For Process Manager In Replicon Software (India) Pvt Ltd at Bangalore | Latest Recruitments For Process Manager In Replicon Software (India) Pvt Ltd | www.replicon.com
ABOUT COMPANY:
Replicon, Inc. is the industry leader in time and expense management web-based software and the innovator in productivity solutions. Since our inception in 1996, we have grown our staff, client base and revenue consistently each year. In the past five years alone, we’ve expanded our office to multiple locations worldwide. Our revenue has grown as well – by more than 300% since 2004. This growth contributes to our unique environment and you can feel assured you will grow with us year after year in our challenging and rewarding environment. At Replicon, we value motivation, honesty, performance, and a strong commitment to teamwork and results
JOB DESCRIPTION:
Position: Process Manager (for Client Billing and Collections Process)
Experience: 5 to 7 years of relevant work experience. Candidates with experience in client billing and or collection process operations will be given preference.
Education: Any UG Qualification with an MBA/PGDBM.
Location: Bangalore
Timings: 8 PM to 5 AM
Role Summary
Manage two different processes and teams, ensuring the smooth flow of the operations as a whole. This includes being involved in recruiting the right candidates for the team; training and addressing any issues that may arise; improve/enhance the process as needed to make sure that our client experience is consistently high-quality.
Responsibilities:
• Take ownership of the client billing and collections processes in the Bangalore office ensuring that it meet Replicon standards
• Facilitate communication and collaboration between Bangalore and Canadian teams
• Interact with counterparts in Calgary to understand the requirements and communicate to the team
• Solve problems in the operations (infrastructure, people issues, processes, etc.), and get onsite management team involved when necessary
• Constantly monitor the results of the individuals on your team and provide feedback and coaching to them ensuring they meet expectations
• People Management & Attrition Management(Accounts Payables, Core Billing, Accounts Receivables, Cash Applications, Collections, Transition, Contracts Management)
Experience: 5 - 7 Years
Location: Bengaluru/Bangalore
Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Role: Asst. Mgr/Mgr -(Non Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
ELIGIBILITY CRITERIA:
Position: Process Manager (for Client Billing and Collections Process)
Experience: 5 to 7 years of relevant work experience. Candidates with experience in client billing and or collection process operations will be given preference.
Education: Any UG Qualification with an MBA/PGDBM.
Location: Bangalore
Timings: 8 PM to 5 AM
Role Summary
Manage two different processes and teams, ensuring the smooth flow of the operations as a whole. This includes being involved in recruiting the right candidates for the team; training and addressing any issues that may arise; improve/enhance the process as needed to make sure that our client experience is consistently high-quality.
Responsibilities:
• Take ownership of the client billing and collections processes in the Bangalore office ensuring that it meet Replicon standards
• Facilitate communication and collaboration between Bangalore and Canadian teams
• Interact with counterparts in Calgary to understand the requirements and communicate to the team
• Solve problems in the operations (infrastructure, people issues, processes, etc.), and get onsite management team involved when necessary
• Constantly monitor the results of the individuals on your team and provide feedback and coaching to them ensuring they meet expectations
• People Management & Attrition Management.
Qualifications:
• 5 to 7 years experience in client billing and or collection process operations
• Strong written and verbal communication skills
• Result oriented perspective and proven credentials of team leadership
• People management skills – hands on experience in team building activities and also involved in appraisal process
• Motivation and coaching skills to guide the team to achieve decided targets
• Six Sigma certified would be an added advantage.
CONTACT INFORMATION:
Company Name: Replicon Software (India) Pvt Ltd
Website: http://www.replicon.com
Executive Name: HR
Email Address: reshmi.sharath@replicon.com
Telephone: 91-80-40130444